★★★★★ 5.0 12 Google reviews since 2008 Made in Poland
  • ISO 9001:2015ISO 9001
  • Since 20082008
  • ±0.01mm Precision±0.01 mm
  • 98% On-Time Delivery98%
  • Made in PolandPoland

ANBI-TECH Terms and Conditions of Sale

Orders, Prices and Certificates, Deliveries and Complaints

This document sets out the terms governing the sale of Goods and provision of services by ANBI-TECH Sp. z o.o. The full text appears below.

arrows

Anbi-Tech Sp. z o.o.

I. General Provisions

These General Terms and Conditions of Sale set out the rules under which Anbi-Tech Sp. z o.o., with its registered office at Olewin 50A, 32-300 Olkusz, Tax Identification Number: 637 219 07 15, sells products/goods and provides services to buyers as specified in accepted orders or contracts.

These General Terms and Conditions of Sale and the order confirmation constitute the sole contractual provisions

binding on the Parties with regard to the sale of goods and provision of services. Accordingly, terms other than these, specified by the Buyer, even if they purported to be exclusive and were not expressly rejected by the Seller, shall not apply. By placing an order, the Buyer declares that it knows and accepts the General Terms and Conditions of Sale of Anbi-Tech Sp. z o.o., thereby waiving its own terms.

The provisions of these General Terms and Conditions of Sale may be amended only in writing, failing which the amendment shall be null and void.

Definitions:

• Seller: Anbi-Tech Sp. z o.o., with its registered office at Olewin 50A, 32-300 Olkusz.

• Buyer – the entity which is the other party to the sale contract, namely the counterparty of Anbi-Tech Sp. z o.o.

• Parties – the Seller and the Buyer.

• Goods – commercial goods and products manufactured and/or sold by Anbi-Tech Sp. z o.o. under a contract with the counterparty or pursuant to the counterparty’s order.

• Contract – a transaction for the sale of goods concluded by means of an order confirmation.

• Written form – messages sent electronically, by e-mail or fax, shall also be regarded as being in written form.

• Entrepreneur – a natural person, legal person or organisational unit without legal personality that has legal capacity under a separate statute and conducts business activity in its own name. Partners in a civil-law partnership shall also be regarded as entrepreneurs with respect to the business activity they conduct.

II. Orders

1. A Contract is concluded on the basis of an order placed by the Buyer and confirmed in writing by the Seller (order confirmation). Where confirmation is sent by e-mail, the order confirmation must be sent from an e-mail address using the Seller’s company domain.

2. The Seller’s failure to send an order confirmation to the Buyer without delay, even where the order requires the Seller to respond within a specified time, shall not constitute acceptance of the terms imposed by the Buyer.

3. The placing of an order alone does not bring a Contract into effect.

4. Commercial terms presented by the Buyer shall not bind the Seller unless the Seller expressly confirms their application in writing.

5. The Parties exclude all possibilities provided by law for concluding a Contract by silence.

6. Any arrangements, guarantees or assurances given orally by employees of Anbi-Tech Sp. z o.o. shall not be binding and may not form the basis of any claims against the Seller.

7. Any catalogues, presentations, leaflets, quotations, information on the website and similar materials concerning goods, products or services sold or provided by Anbi-Tech Sp. z o.o. are for information only, are not binding on the Seller and constitute solely an invitation for Buyers to submit enquiries and/or orders.

8. If there are any differences between the terms of the Seller’s commercial quotation and those contained in the order confirmation, the order confirmation shall prevail.

9. Where Goods are sold by the kilogram, the weight stated in the order confirmation is approximate and may change.

10. All orders are subject to these General Terms and Conditions of Sale and must be made in writing.

11. If, for any reason, it is not possible to fulfil a submitted order, the Seller shall inform the Buyer that it cannot accept the order at all or shall state in the order confirmation the possible method and expected date of fulfilling the order.

12. The Buyer is required to examine the order confirmation in detail. Failure to notify the Seller of any comments regarding the order confirmation during the Seller’s working hours of 7:00-16:00 and within 24 hours of receipt at the latest shall constitute full acceptance. The method of order fulfilment agreed in this way shall be binding on both Parties, and the Buyer shall have no right to withdraw from it except in the cases provided for by applicable law.

13. The Contract may be terminated only with the Seller’s written consent. Otherwise, the Seller may require the Buyer to pay a contractual penalty equal to 100% of the gross order value for special orders, such as custom-made parts or work affecting the material, and 30% of the gross order value for standard Goods. In addition, the Buyer shall be required to pay the costs incurred by the Seller in fulfilling that order.

14. The Seller reserves the right to fulfil a submitted order in stages unless the Buyer has expressly stated that this is not permitted.

15. If, for reasons beyond the Seller’s control, such as a breakdown, energy shortage, shortage of transport resources, strikes, illness, accidents at the production facility or warehouse, wars, fires, floods, requirements imposed by public authorities or requirements concerning the manufacturer or supplier of the Goods, or other unforeseen events, the Seller is unable to perform the Contract in whole or in part, the Seller shall have the right to withdraw from it in whole or in part. The Seller shall not be liable for any resulting loss and, in such circumstances, the Buyer may not seek compensation or bring other claims against the Seller, to the extent permitted by Polish law.

16. The Seller reserves the right to enter into individual contracts with counterparties containing terms other than those set out in these General Terms and Conditions of Sale.

17. The Seller may refuse to accept an order for fulfilment without providing the Buyer with an explanation or may accept an order for partial fulfilment.

18. A change of Buyer during the fulfilment of an order is possible only at the written request of the person who placed the order and with the written consent of the new Buyer, who declares that it has read the order confirmation and the General Terms and Conditions of Sale of Anbi-Tech Sp. z o.o.

19. Goods are sold and services are provided exclusively to Entrepreneurs.

III. Prices and Certificates

1. The price of the Goods sold or service provided shall be specified in each order confirmation.

2. If there are differences between the order placed by the Buyer and the quotation presented by the Seller, such as a reduction in the quantity of Goods sold or a change of material, the Seller reserves the right to increase prices, change other commercial terms and the delivery schedule, or withdraw from the Contract in whole or in part.

3. If, after conclusion of the Contract, circumstances arise that justify an increase in the price of the Goods, such as an increase in production costs or in the purchase price of the relevant material/Goods, or the introduction or increase of additional charges connected with fulfilment of the order, such as customs duty, the Seller shall have the right to increase the price of the Goods stated in the order confirmation.

4. A separate invoice shall be issued for each delivery of Goods.

5. The Buyer undertakes to pay the price by the deadline stated by the Seller on the invoice.

6. An invoice issued to the Buyer without the Buyer’s signature on the basis of a confirmed order shall constitute grounds for pursuing amounts due from the purchase and sale of Goods/services.

7. Payment shall be deemed made when the funds are credited to the Seller’s bank account.

8. If the Buyer fails to meet the payment deadline shown on the invoice, the Seller may demand payment of the maximum statutory interest for late payment calculated from the day following the due date, as well as reimbursement of debt recovery costs, court costs, enforcement costs and legal representation costs.

9. The Seller shall have the right to require the Buyer to make an advance payment or an earnest-money deposit in order to secure future amounts due.

10. For orders not yet fulfilled where the Seller has agreed to deferred payment by bank transfer, the Seller may change this arrangement at any time. In such a case, the Buyer shall be required to pay for the Goods before their release or upon collection, in cash or cash on delivery.

11. Prices quoted by the Seller are net prices and shall be increased by value added tax at the applicable rates.

12. The Seller shall have the right to suspend the fulfilment of current and future orders or to cease fulfilling them if the Buyer is in arrears with payments under any Contract concluded with the Seller. The Seller shall not be liable for any resulting loss, and the Buyer may not bring any claims against the Seller in connection with withdrawal from the Contract.

13. A fee agreed with the Seller shall be charged for issuing and supplying material certificates, excluding the declaration of conformity. A delay in issuing a certificate caused by a delay in the Seller receiving it from the manufacturer or supplier may not form the basis of any claim by the Buyer, nor may it justify withholding, reducing or delaying payment due under an invoice, making a complaint or making any other demand of a punitive nature.

14. The possibility and price of obtaining a certificate must be agreed with the Seller before an order is placed. A request for a certificate must be made no later than when the order is placed. This may affect the lead time and the price of the Goods. The Seller must confirm its agreement to issue a certificate to the Buyer in each order confirmation. If no such confirmation is given, it shall be assumed that no certificate will be issued.

15. Certificates, declarations of conformity or other documents supplied by the Seller concerning the quality of the Goods purchased, the material used in a product, or its parameters and technical properties do not constitute the Seller’s confirmation of the data contained in them and therefore do not constitute an assurance that the Goods/material meets the stated criteria. In every case, these documents merely provide information from the Seller that, according to the manufacturer’s declaration, the Goods/material was manufactured in accordance with the criteria stated in the documents.

IV. Intellectual and Industrial Property Rights, Retention and Transfer of Title

1. The Buyer does not acquire any intellectual property rights in the form of licences, patents, copyrights, trade marks or any other intellectual property rights associated with the Goods/products purchased.

2. The Buyer declares that all drawings, files and/or items supplied by it to the Seller for the purpose of fulfilling an order do not infringe any third-party industrial property rights. The Buyer is required to inform the Seller of existing industrial property rights and any other rights known to it. The Buyer shall indemnify the Seller against any claims made by third parties and compensate the Seller for losses incurred.

3. The Goods sold are subject to retention of title and shall remain the Seller’s property until the Seller receives payment in full. The Goods may not be pledged or otherwise encumbered.

V. Delivery and Transfer of Risk

1. Delivery shall be deemed completed when the Goods are released to the Buyer or to a courier appointed by either Party. At that time delivery is completed and the risk of loss of or damage to the Goods passes from the Seller to the Buyer, irrespective of who bears the transport costs.

2. For tax purposes, a service shall be deemed completed when it has been fully performed, not when it is accepted by the Buyer.

3. If the Buyer does not nominate a carrier, the Seller shall deliver the Goods to the place specified by the Buyer using a courier selected by the Seller, without any guarantee that the fastest or least expensive delivery method will be selected.

4. The Goods shall be delivered to the place specified as the delivery location in the order. If no place is specified, the Buyer’s registered office shall be deemed the place of delivery.

5. The Seller reserves the right to make partial deliveries.

VI. Statutory Warranty and Guarantee

1. The Seller excludes all liability under the statutory warranty for the products sold, except for sales involving consumers, insofar as specific provisions of law permit such exclusion.

2. The Seller does not provide a guarantee for the products sold. Reports of product defects may be considered individually by the Seller and shall depend on the circumstances of each case, as verified by the Seller in every instance.

3. The Seller shall not be liable for damage connected with the supplied Goods after they have been released from the warehouse to the Buyer or courier.

VII. Complaints Where an Order Does Not Conform to the Order Confirmation

1. The Buyer is required to inspect the Goods on the day of receipt and, if the Goods received do not conform to the order confirmation referred to in section II of these General Terms and Conditions of Sale, to notify the Seller of this fact immediately on the same day.

2. If the Buyer finds that the Goods have been lost in part or damaged in transit, the Buyer shall take all steps necessary to establish the carrier’s liability. The Buyer is required to notify the carrier of its comments when the Goods are received and to prepare a damage or shortage report with the carrier, which must subsequently be provided to the Seller if a complaint is made.

3. The Buyer’s established practice for accepting Goods does not release it from the obligation stated in clause 2.

4. If Goods are received that do not conform to the order confirmation, the Buyer must send the Seller a written complaint within three days of receiving the Goods. The complaint must contain the order number, all parameters of the Goods, the circumstances of purchase, transport, storage and processing, photographs, and the reason for the complaint, including a description of the non-conformity.

5. The Buyer undertakes to make the defective Goods available or deliver them to the Seller for inspection, to cooperate with the Seller in resolving the complaint whenever requested, and to store the Goods throughout the complaint procedure in a manner that prevents damage.

6. A complaint shall be accepted after the Seller and/or the manufacturer have examined the batch of Goods concerned.

7. The Seller has two weeks in which to consider the complaint.

8. If a complaint is accepted, the Seller undertakes, at its discretion, either to replace the defective Goods with new Goods or to remedy the defects, excluding the possibility of the Buyer pursuing further claims, subject to section VI of these General Terms and Conditions of Sale.

9. Defects affecting only part of the Goods delivered under the order confirmation do not entitle the Buyer to make a complaint about the entire delivery.

10. If replacement or repair of the defective Goods is impossible or would require the Seller to incur additional expense, the Seller shall have the right to refuse to repair or replace the Goods and to refund the appropriate portion of the price to the Buyer.

11. The Seller shall not be liable for a physical defect in the Goods resulting from incorrect installation or use contrary to their technical parameters and functional properties, alterations made to the Goods by the Buyer, third parties or the final purchaser, or improper transport or storage of the Goods.

12. The Seller shall not be liable for irregularities arising in the Buyer’s production process or in that of its downstream customers as a result of the Buyer selecting unsuitable materials.

13. Submission of a complaint does not release the Buyer from the obligation to pay the amount due under the invoice for the relevant order by the payment deadline stated on the invoice.

14. If the Seller rejects a complaint as unfounded because the reported defects are not found, the Buyer shall be required to cover all costs connected with the complaint.

15. In the event of a complaint, the Seller shall not bear the costs of chemical composition testing, transport, production or installation of the Goods concerned, or any other costs not directly connected with the purchase of the Goods or service.

16. The Seller does not warrant the suitability of particular Goods for a specified application. The risk associated with the intended purpose and use of the Goods covered by the Contract rests solely with the Buyer.

17. The Seller shall be liable only for loss actually incurred, up to a maximum of the net sale value charged to the Buyer. Under no circumstances shall the Seller be liable for loss of profit.

VIII. Proof of Export and Value Added Tax

1. If the Buyer has its registered office outside the Republic of Poland and either the Buyer or a person designated by it collects the Goods and transports or sends them to a country outside the European Union, the Buyer must provide the Seller with a copy of the document required by tax law in which the customs office specified in customs regulations confirms export of the Goods outside the European Union and which establishes that the Goods supplied by the Seller are the same Goods as those exported outside the European Union. If the Buyer does not provide this document to the Seller by the 25th day of the month following the calendar month in which the Goods were collected, the Seller shall charge the Buyer value added tax at the rate applicable to domestic sales of the Goods supplied. If the Buyer subsequently provides the document to the Seller, the Seller shall correct the previous value added tax charge.

2. For intra-Community supplies, meaning supplies from Poland to another European Union country, the Buyer is required to provide the Seller with its valid tax identification number for intra-Community transactions under which it conducts business in an EU country other than Poland, and to provide documents that clearly confirm that the Goods supplied by the Seller were transported out of Poland and delivered to the purchaser in another EU Member State. In particular, these shall include transport documents received from the carrier responsible for transporting the Goods out of Poland which clearly show that the Goods were delivered to their destination in another EU country. If the consignment note referred to above is unavailable, the Buyer must provide other documents which clearly confirm delivery of the Goods to the recipient in the destination country, namely a specification and delivery confirmation. If the Buyer does not provide these documents to the Seller by the 25th day of the month following the calendar month in which the Goods were collected, the Seller shall charge the Buyer value added tax at the rate applicable to domestic sales of the Goods supplied. If the Buyer subsequently provides the documents to the Seller, the Seller shall correct the previous value added tax charge.

3. The Seller reserves the right to make a sale outside Poland and charge VAT. Once the Buyer has provided documents confirming that the Goods were transported outside Poland and delivered to their destination, the Seller undertakes to make the appropriate invoice correction and refund the relevant amount from the original invoice or offset it against amounts payable to the Seller by the Buyer.

IX. Final Provisions

1. The General Terms and Conditions of Sale form an integral part of the Contract between the Parties.

2. If one or more provisions of these General Terms and Conditions of Sale are held to be invalid, unlawful or unenforceable, this shall not affect or limit the validity, lawfulness or enforceability of any remaining provision.

3. The Buyer may not assign any rights arising from the Contract concluded with the Seller to a third party without the Seller’s prior written consent.

4. The Buyer declares that it consents to the collection and processing by the Seller and entities acting on the Seller’s instructions of data concerning existing Contracts or Contracts being fulfilled, for the purpose of fulfilling the order.

5. Any disputes arising in connection with the Contract shall be governed by Polish law and resolved by the court having jurisdiction over the Seller’s registered office. In foreign trade where European Union law does not apply, Polish courts and Polish law shall also have jurisdiction over any disputes.

6. The Seller is not required to provide notice of amendments to the General Terms and Conditions of Sale. The current General Terms and Conditions of Sale shall be provided at the Buyer’s request and are available at www.anbi-tech.pl

7. These General Terms and Conditions of Sale have been in force since 1 September 2016.

Updated on 21 August 2026.

Customer reviews

Customer references

We publish references we have received and reviews from the ANBI-TECH business profile on Google Maps. The English versions are faithful translations of the Polish originals.

I can wholeheartedly recommend Anbi-Tech as a reliable and professional partner in machining and in manufacturing parts for the pharmaceutical industry. This is the third company where I have had the pleasure of working with Anbi-Tech, and the cooperation has been of the highest standard every time.

The pharmaceutical industry is exceptionally demanding: precision, on-time delivery, material quality and a full understanding of the customer’s needs all matter. Anbi-Tech has repeatedly proved that it is very well suited to this environment. The company has manufactured change parts, spare parts, filling needles, conveyor screws, components for dispensing powders and liquids, and many other production components for us.

The quality of the parts deserves particular recognition, whether they are made from 316L and 304 stainless steel or plastics such as POM, polyurethane and polycarbonate. The components are manufactured to a very high standard, with close attention to accuracy and detail, which is crucial in our industry.

Anbi-Tech has literally ‘saved our skin’ on many occasions in emergencies where time, a rapid response and a flexible approach to the customer mattered. A major strength of the company is its modern machinery, which enables it to complete even highly demanding projects while maintaining the highest standard of workmanship.

The people are equally important: the company’s staff always show complete commitment and a willingness to cooperate and provide technical support. Their extensive experience, professionalism and collaborative approach to customers are clear to see.

In pharmaceuticals, the ‘paperwork’, meaning certificates, is also important. The certificates have never been questioned during customer or regulatory audits, for example by GIF.

I strongly recommend working with Anbi-Tech to any company looking for a proven, reliable and quality-focused technical partner.

Dariusz Stachowicz, Senior Maintenance Manager, Polfa Warszawa S.A.

We had a very good experience working with Anbi-Tech on a new production line project for a bottling plant. Using a bottle sample and components from the old line, its engineer prepared the design and documentation for new change parts in SolidWorks. Anbi-Tech then manufactured timing screws, star wheels, drive components, bottle orienters, bottle turners and feeding components, among other items.

A major advantage is the end-to-end approach, from analysis and design through to the manufacture of finished components. Their considerable technical experience, precision and ability to solve unusual problems are clear. I recommend them.

Bartłomiej Ć, Specialist, ORLEN

We work with Anbi-Tech to manufacture parts and technical components for our projects. We value them above all for their workmanship, on-time delivery and excellent communication. When requirements are unusual, they can advise us and find a solution instead of simply manufacturing a part from a drawing. A reliable partner that I am happy to recommend.

Marek P., Production Manager, Triccor

A reliable company with extensive experience! They manufacture parts from steel, aluminium and specialist plastics such as POM and PTFE. Every service, whether turning, milling or CNC cutting, is carried out perfectly and with attention to the smallest detail. Excellent communication, professional advice and consistently on-time delivery. I wholeheartedly recommend them to anyone who needs reliable components.

Damian Lab

Send us your project for a quotation

PDF or DXF drawing, or a 3D model

For a quotation, send a PDF or DXF drawing or a STEP model with dimensions. State the material, the number of pieces and the quality requirements. A photograph of the part alone, without dimensions, does not allow a reliable quotation to be prepared.

If the project combines several operations, we will agree the scope of machining, inspection, assembly and processes carried out by partners.

Tel.: +48 32 788 70 10
Mobile: +48 693 726 777
Mobile: +48 693 726 127

Tel.: +48 32 788 70 10
Mobile: +48 693 726 777
Mobile: +48 693 726 127

Olewin 50A, 32-300 Olkusz
VAT ID: PL6372190715

Olewin 50A, 32-300 Olkusz
VAT ID: PL6372190715

anbi@anbi-tech.pl

anbi@anbi-tech.pl

    Get in touch

    Write to us. We will gladly answer any question.